Seirah

Edmon Fahd Hilal

Male
2000-1-20
Married
Beirut
Lebanon
Syrian
Healthy
General financial accountant and feasibility studies specialist, I worked on many projects and from all sectors and I have strong experience in the Arab market, and I worked as a remote accountant for a company in Saudi Arabia and Netherlands, holds several certificates in accounting and project management, strong background in project management and customer relations, strong experience in administrative work.
Experience

Freelancer

Business Analyst 2021-11-1 - Present

- Requirements Analysis — Eliciting and documenting functional and non-functional requirements. - User Stories & Backlog Management — Writing user stories, estimating story points, and prioritizing work. - Business–Technical Bridging — Translating business needs into technical requirements for Dev/QA/Design teams. - Process Modeling & Optimization — Mapping AS-IS and TO-BE processes (BPMN/Flowcharts). - UAT & Validation Support — Preparing test scenarios, validating requirements, and supporting user acceptance testing.

Itqan Information Technology Company (remote work)

CEO & Head of Business Analysis 2024-2-1 - Present

- Led company vision, strategic planning, and execution of software and digital products aligned with business objectives. - Directed business analysis activities, overseeing requirements elicitation, documentation, and translation into actionable product roadmaps and backlogs. - Drove data-informed executive decision-making through KPI analysis, market insights, and financial performance evaluation. - Managed key stakeholders and enterprise clients, ensuring alignment between business expectations and technical delivery. - Bridged executive, business, and technical teams to ensure scalable, value-driven solutions and successful project outcomes.

Jad Hotel

Reception 2025-3-1 - Present

- Working on PMS system - Greeting guests and checking in and out - Customer service and handling inquiries - Managing communications and reservations - Processing payments and issuing invoices - Coordinating with other departments to ensure guest comfort

Diplomat Hotel

Reception 2025-1-1 - 2025-3-1

- Working on PMS system - Greeting guests and checking in and out - Customer service and handling inquiries - Managing communications and reservations - Processing payments and issuing invoices - Coordinating with other departments to ensure guest comfort

Fast Support

Technical support 2024-4-1 - 2024-10-1

- Solving customers' problems related to withdrawal and deposit - Communicating with agents and solving the current financial problem - Working on 3 different types of systems with high efficiency - Making appropriate decisions at the same time

Ghazol Company (remote work)

accountant 2023-7-1 - 2023-10-1

- Working on the Infinix accounting program. - Working on Microsoft Office programs - Writing and collecting invoices - Making an accounting inventory at the end of each day

Homsi for Trade

Accountant 2022-4-1 - 2023-8-17

- Working on the accounting program Bazaar. - Working on Microsoft Office programs - Writing and collecting invoices - Doing accounting inventory at the end of each day

Lujain University Services ( Remote )

Accountant / Manager 2021-1-1 - 2022-3-1

- Solving all university problems related to the Faculty of Economics - Writing research papers such as graduation projects - Solving homework related to the Faculty of Economics - English to Arabic Translation - Director of students from several specialties

Saffeh Company

Customer service 2021-11-1 - 2022-1-1

- Explanation of the job opportunities in the company - Submitting job applications to clients - Receive complaints - Solve customer problems

Saffeh Company

Treasurer 2021-9-1 - 2021-11-1

- Writing receipts and payment receipts - Take out or bring money into the safe - Writing a journal for the safe box - Receiving money from sector heads

White bar

Accountant 2021-5-1 - 2021-8-1

- Writing and collecting invoices - Doing accounting inventory at the end of each day

GG Easy

Accountant 2020-6-1 - 2021-1-1

- Writing and collecting invoices - Doing accounting inventory at the end of each day - Repairing technical problems - Working on the Handy cafe program

Smart Home Services

Sales Representative 2020-1-1 - 2020-6-1

- Team Manager - Moving between shops and people with experience in providing services related to the home

X-box Like

Accountant 2017-6-1 - 2020-1-1

- Writing and collecting invoices - Doing accounting inventory at the end of each day - Repairing technical problems

Directorate of Agriculture and agrarian reform

Employee 2018-10-1 - 2019-1-1

Entering, extracting and printing information from Microsoft Office programs

Accountant

Lina Pharmacy 2017-6-1 - 2018-1-1

- Downloading all kinds of medicines on computer - Scanning the medicine code and take the money - Doing accounting inventory at the end of each day

Employee

Oui ma chere 2017-1-1 - 2017-6-1

Selling Clothes

Education

Aleppo University - Faculty of Economics

Bachelor - business management 2023-8
Courses

What is the business plan

Edrak 2023-3

This course is the first of 3 courses in Business Plan and Financial Feasibility Study

Initiating and Planning Projects by university of California Irvine on Coursera

Coursera 2022-5

Accounting course

Ousos Company 2021-6

Grammar and punctuation by university of California Irvine on Coursera

Coursera 10 / 2019

Financial accounting fundamentals by university of Virginia Irvine on Coursera

Coursera 2019-6

Accounting for specialists Level 1

New Horizons 2019

A Debate course

Syrian trust for development 2016
Location
Lebanon - Metn - Jdeideh
Membership

Chief in the Saint George Scouts

- Responsible for children from 6 years old to 11 years old for 5 years - Providing cultural and social topics, recreational games, and conducting recreational and social activities - Giving value to the children in charge of them by educating them and guiding them to the right path - Cooperating with the children’s families to raise the child and assist them when necessary - Monitor the child's general condition

Skills
Project management
Expert
Strong decision maker
Expert
Complex problem solver
Expert
Creative
Expert
time management
Expert
Service-focused
Expert
business developer
Expert
Excel
Expert
Languages
Arabic Native
English Proficient
Interests
Football
Play Video Games