Managing digital transformation projects for the Ministry of Hajj and Umrah, supervising their implementation, and developing plans to develop businesses to serve pilgrims and Umrah pilgrims. • Managing digital transformation projects for the Ministry of Hajj and Umrah, supervising their implementation, and developing plans to develop business to serve pilgrims and Umrah pilgrims. • Developing the necessary plans to implement the program. • Identifying stakeholders and achieving their aspirations. • Integrating with relevant parties to achieve the program's objectives and facilitate the Hajj journey. • Developing operational plans and the operational model to implement the proposed solution. • Supervising the media campaign accompanying the implementation of the Nusuk Card program. • Dividing work paths and developing the necessary plans and relationships between paths. • Creating dashboards and business intelligence to follow up on the project's operation. • Supervising the distribution of more than 2.2 million cards to pilgrims and Hajj workers.

Project Manager of the Government Digital Transformation Measurement (Qiyas), which includes measuring the level of digital transformation in government entities across the Kingdom of Saudi Arabia, in which more than 200 government entities participate to demonstrate their commitment to digital transformation standards issued by the Digital Government Authority. My tasks in the project include: - Managing the measurement process in coordination with the Commission's team - Management of the national measurement team, which includes a group of digital transformation experts at the Kingdom level - Supervision of the audit process of measurement results - Supervision of the process of issuing entities' reports - Managing the development of a measurement system

Director, Project Management Office, Deanship of Information Technology, Umm Al-Qura University Where you are responsible for the following: - Management of the University's technical projects - Development and preparation of policies, procedures, and models - Managing the expenditure efficiency file for technical projects at the University - Managing the university's digital transformation measurement file - Contributed to the creation and design of visual guides for all the deanship's electronic systems provided to students and faculty

Responsible for research and startup projects in the pre-launch phase in addition to providing project requirements and permits for the completion of research and the provision and supply of tools and providing technical and financial support from various entities within the university.

The sentiment train is one of the largest projects in the Hajj system and is responsible for transporting more than 350 thousand pilgrims within a period of time not exceeding 7 days I have the honor to contribute to the service of the pilgrims of Beit Allah Al Haram through this project from 2012 until this year 2022, where I held the following positions: Crowd Management Expert: 2022 - Advisory services in the planning and training process - Advisory services in the polarization of crowd management staff - Provision of advisory services in transport, accommodation, and subsistence operations - Supervising the implementation of plans and solving problems during the project's implementation - Preparation of periodic and final reports and field studies Assistant Project Manager for Planning and Training: Hajj Season 2017 - Hajj Season 2019 - Development of polarization and training plans for crowd management staff - Development of transport plans for crowd management staff - Development of housing and subsistence for crowd management staff - Supervising the implementation of plans Director of Polarization Operations and Training: Hajj Season 2015 - Hajj Season 2016 Managing Crowd Management Staff Attractions - Management of training operations for the project's field operating teams IT Manager: Hajj Season 2014 - Supervision of the Information Technology Department - Managing the technical support team for recruitment processes and preparing task forces - Managing the technical support team for recruitment and training processes Crowd Management Officer: Hajj Season 2012 - Hajj Season 2013 - Crowd management in gates and waiting areas at Holy Sentiment train stations during the Hajj season

I held the position of Operations Manager in the Project to Measure the Satisfaction of Pilgrims and Umrah Performers with the Services Provided in Hajj and Umrah in the Holy Mosque and the Holy Sites and Ports of Entry, Housing, and Shopping, commissioned by the Emirate of Makkah Al-Mukarramah Region and in cooperation with the Custodian of the Two Holy Mosques Institute for Hajj and Umrah Research, Umm Al-Qura University, King Abdulaziz University University of Taif, University of Jeddah. The project was implemented over 4 measurement cycles. The project was implemented according to the following stages: - Analysis of the Hajj and Umrah trip and points of contact - Prepare evaluation criteria for each focal point - Preparing questionnaires - Data collection stage - Data analysis stage - The stage of preparing reports and recommendations - Preparing the final report of the High Commissioner

It has contributed to the rehabilitation of more than 30,000 trainees in many fields, especially crowd management and project management, in addition to the technical field for a number of agencies, the most important of which are: Crowd Management Training: Provided several training courses in the field of crowd management for: - Employees of the Project Management Institute in the Kingdom of Saudi Arabia - Employees of the crowd management project on the holy sites train - Umm Al-Qura University students Project management training: Provided many training courses in the field of project management for: - Employees of the Project Management Institute in the Kingdom of Saudi Arabia - Employees of the crowd management project on the holy sites train - Umm Al-Qura University employees - Students of Umm Al-Qura University and Taif University Technical training: Provided several technical training courses for: - Information technology employees and employees at Umm Al-Qura University - Faculty members at Umm Al-Qura University - Students of Umm Al-Qura University and the Institute of Concepts - Trainer at the Ministry of Communications and Information Technology - A variety of courses on global training platforms and social media platforms

I served as the superintendent of the Kadana Communication and Communication Centre, which follows all Kidana 's assets in the Holy Sentiments and includes the construction of embers, tents, train of feelings, mayor of spray, and other assets where I was responsible for the following tasks: - Establishment of action plans and mechanisms at the Contact Centre - Contribute to the processing of the workplace and the development of technical components - Training of the task force in receiving communications and dealing with clients - Development, follow-up, and closure of communications' mechanisms and protocols - Communication with relevant entities such as the 911 Center and Command and Control Center - Communication with relevant service entities such as the Holy Capital Secretariat, Electricity and Water - Writing performance reports and developing business tools - Supervising the performance of Kidana Customer Service Center